Ask your question

If you have any questions or need help please feel free to ask us your question and we will be happy to answer all questions and questions you need to answer.

Frequently Asked Questions
Where is my order?

If you choose Home Delivery, you will be able to inquire about the status of your order at any time in the My Orders section of the My Account section. If you are not subscribed to  Stylik,  you can go directly to the Requests section. In this case you must enter your e-mail and order number ..

In addition, when your order leaves our warehouse, we’ll send you a mail

How do I replace or return a purchased piece online?

Up to 15 days from receipt of the request to replace the item with another size or request a refund.

Can I cancel or change my order?

At this time, it’s not possible to cancel or change your order because we process the request as soon as you confirm it on the website.

If you change your mind, you can return the clothes as soon as you receive your order.

I have a promotional code or a discount. How do I use it to buy online?

When you arrive at the Order Summary *, click the “Promo Code or Gift Card”.

If you do not spend the entire gift voucher amount, you can use it for the next purchase!

To inquire about gift voucher balance, access the gift vouchers section.

* One gift coupon or promotional code can be used for each purchase.

What types of delivery?

Enter your home or office address when making the purchase and we will deliver the order to your chosen destination

Delivery charges vary according to your request:

Delivery method  Delivery cost  Delivery time
Home delivery   AED 20   5 to 7 working days
How do I pay for my purchases?

You can choose from a variety of payment methods:

Payment on delivery
If you prefer to make a payment upon receipt of the request at home address, select the payment method “Payment on Delivery”

Product credit
When available, you can also use the store credit to pay for your purchases. The current balance will be shown when you pay.

The store credit will be issued when it is selected as the preferred method of refunding the amount paid when the items purchased are returned in cash upon receipt.

You can also get store credit in the form of a transfer to your bank account at any time by contacting  our customer service .

I returned a piece of clothing purchased in cash. How will I recover the money?

In these cases, please choose your preferred method of refunding your payment. You can enjoy Baitmaik today and use it in all purchases made on the site theme  using a credit store.
You can also receive the cannon amount within 3 to 12 days via bank transfer if you prefer. To do so, we will ask you to provide your bank details to make a refund. To submit it, go to Refunds in the My Account section. If you are not yet registered, you can submit your data in the Orders section. As soon as we receive this information, we will process the refund. Remember that the bank account number must belong to a bank in the country where the order was delivered.
You can edit your preferred methods for future refunds at any time in the Refunds section of my account.

Can I save a piece I liked?

List of favorite things
Save items you like in your favorite list to remember.

Sign in or create an account if you want to see them through any device.

I can not find the size or color I like. What should I do?

If the widget you like is not available in the size and color you prefer, you have several options:

I want it

Go to the product file for the piece you like, and choose your favorite color. When you select your size, click “I want” and enter your email address so that we can send you through when the widget is available again.

List of favorite things

Save the items you like in your favorite list to remember. From the list of favorite things, you can turn on the notification by clicking “I want” when your size or color does not exist.

I did not receive all the pieces in my order. What should I do?

Check your email to see if we have sent an email letting you know that one of the pieces in your order is not available. In this case, we will refund the corresponding amount of the item and delivery expenses via the payment method used for the purchase itself.

If you do not receive any email, contact our customer service and we’ll get back to you as soon as possible.

The received pieces are incorrect or defective. What should I do?

If you receive a defective or different piece of the purchased piece, we will refund the payment for these items and delivery charges as soon as we receive them in our warehouse and check the condition of the clothes.

To process the return, the return voucher must be completed and accompanied by expulsion.

Can not find it? Access the My Orders section of My Account, select the order, and print the Return Form. If you have not yet registered, go to the Orders section and enter your email and your order number.

Are the items placed in the shopping cart automatically booked?

No, placing a piece in the shopping cart does not make reservations or guarantee availability. Some items that have received more than one stock before you confirm their purchase are exhausted, although they are available when added to the shopping basket.

To accelerate the procurement process and save time in future applications.

What countries can I shop online?

You can currently shop online only if you are in the UAE.